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Find a missing sign-in, invitation, or confirmation email

Check the address, inbox, and account before requesting another message.

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Step by step

  1. Check the email address used for the sign-in request, invitation, or purchase.
  2. Search your inbox and spam folder for Chess67 and the activity or club name.
  3. For a sign-in or reset, use the newest email link. Request a fresh link if it has expired.
  4. For an invitation, sign in with the invited address and ask the sender to check its status.
  5. For a purchase, check Account → Orders and the activity's confirmation before paying again.
  6. If the message is still missing, contact the organizer for activity questions or Chess67 for account access. Include the page link and when you expected the email.

After you finish

You can identify an address, delivery, or account mismatch and request the right follow-up.

If you get stuck