Browse help categories
Finding chess
Children & family
- Add a child to your accountCreate a child profile so you can register and purchase for them.
- Switch between your profile and a child's profileCheck whose profile you are using before registering or sending a message.
- Invite another adult to your familyLet another parent or guardian manage the family's children from their own account.
Registration & payments
- Register for an event or tournamentChoose the participant, options, and payment method, then check your confirmation.
- Register yourself and your childrenMake sure each family member is entered in the right activity and section.
- Apply a registration discount codeEnter the organizer's code and check the updated price before paying.
- Request a refund or cancel a registrationFind the payment and contact the organizer or coach responsible for the purchase.
- Pay a club payment requestReview a private request sent to your account and complete payment.