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Change an eligible subscription's renewal date

Review the next payment date and future renewal schedule before confirming a change.

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Before you start

This control is available only for memberships whose renewal date can be changed. Check the actual subscription before continuing.

Step by step

  1. Open the group's member list and find the subscription-backed membership.
  2. Use Change renewal date when it is available.
  3. Select the intended date and review the old and new dates in the confirmation.
  4. Read the billing explanation: the next payment moves to the new date and future renewals follow the new schedule. The date change itself does not collect a payment.
  5. Choose whether to email the member, parent, or payer as shown, then confirm and check the resulting renewal date.

What it looks like

Renewal date confirmation showing old and new dates and the optional email notice
Example renewal date change. Review the billing explanation and dates before confirming. Select the image to see it full size.

After you finish

A successful change updates the eligible subscription's renewal schedule, rather than merely changing an organizer's display label.

If you get stuck