Go to the right place
Step by step
- Open the public activity or product and read the message the buyer sees.
- Check that the activity or product is published and that registration or purchasing is enabled and still open.
- Review its assigned payment profile, price, currency, and accepted providers.
- Open Club Admin → Payments → Payment Profiles and resolve any disabled checkout setting or remaining provider setup requirement.
- Review eligibility, capacity, invitation requirements, and recurring-payment restrictions for the specific purchase, then reopen its public flow.
After you finish
You can identify whether the block belongs to the activity settings, buyer eligibility, or payment setup.