Go to the right place
Step by step
- Open the event or tournament's registrations and select the person to open Details.
- Find Registration balance and review Amount owed.
- Check the charge, payment, and reduction entries and any Earlier adjustments. Confirm which participant and adult payer the records concern.
- Open linked online payment requests or View payment details when you need to verify a completed payment.
- Use the appropriate charge, payment, or reduction control for the agreed change. To collect the current outstanding balance online, use Request online payment without adding the same charge again.
After you finish
The balance reflects recorded amounts due and settlement entries, while preserving the original registration payment.