Go to the right place
Step by step
- Open Club Admin → Payments → Payment Requests, or the request linked to a registration balance.
- Review its recipient, amount, status, and whether checkout or payment has started.
- Use the available cancellation control for an eligible unpaid request. Follow any message about an open checkout that needs to be resolved.
- Check the request's final state before creating a replacement with the corrected payer or amount.
- If payment is processing or complete, review the order and use the appropriate settlement or refund flow instead of sending another request for the same money.
After you finish
An eligible request is canceled through its supported lifecycle, and any replacement is based on the confirmed outcome.
A request's payer, amount, and binding purchase details cannot simply be edited after creation. Review and cancel the eligible old request before creating a corrected one.