Back

Set up and manage a registration waitlist

Review capacity, offers, and waitlisted people when an activity fills up.

Browse help categories

Before you start

You need permission to manage the event or tournament. Waitlist options depend on the activity's registration settings.

Step by step

  1. Open the activity's registration settings and review its capacity and waitlist controls.
  2. Enable the waitlist when offered. Review offer timing, the automatic-offer cutoff, and whether people can see their position.
  3. Save the settings and check the activity's public registration page.
  4. Open the registrations list to review waitlisted people and any offers.
  5. When changing capacity or removing a registration, review who will receive the next available place. Paid registrations may require a full refund before a place is released through the waitlist flow.

After you finish

Eligible people can wait for a place and use an offer according to the saved rules.

If you get stuck